Never Pay Full Price Again.
With a subscription, it's easier than ever to stay consistent with your hair growth routine. We'll ship you your favorite products directly to your doorstep each month. Plus, subscribers save 10% and receive free shipping on all US orders. Easily manage your subscription with a customized dashboard to fit your hair care needs.
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* Receive free shipping on all US subscription orders *
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Subscription FAQs
How do I subscribe to a product?
To subscribe to one of our products, simply choose the product you'd like to subscribe to and select the "Subscribe and Save" option. From there, select how often you'd like the product to be delivered, such as every 30, 45, or 60 days. You'll then receive 10% off your order and free shipping for US customers on all subscription orders.
You can manage your subscription through your account and make changes or cancel at any time.
If you have any trouble subscribing, please don't hesitate to reach out to our customer support team and we'll be happy to assist you.
How often will I receive my subscription product?
Once you subscribe to a product, you will receive it on a recurring basis according to the delivery interval you select. The default delivery interval is every 30 days, but you can change this to any interval you prefer.
In fact, you have the flexibility to adjust your delivery frequency at any time via your subscription dashboard. This means you can pause, skip, or change your delivery schedule as needed to ensure you always have products when you need them.
Can I change or cancel my subscription?
Absolutely! We understand that life can get busy and things can change. That's why we've made it easy for you to change or cancel your subscription at any time.
Simply log into your subscription dashboard and make the changes you need. You can change the delivery frequency or cancel the subscription altogether. No hard feelings, we promise! We want you to have complete control over your subscription and make it as convenient as possible for you.
If you have any trouble accessing your subscription dashboard, don't hesitate to reach out to our customer support team for assistance.
Do I get a discount for subscribing?
Yes, subscribing to our products gives you an exclusive discount of 10% off each order. This discount applies to every order placed as a subscribed customer, ensuring that you always get the best possible price.
Additionally, if you're a US customer, you'll receive free shipping on all subscription products. It's just our way of saying thank you for your loyalty to Adegen.
Will I be charged for shipping?
For US customers who subscribe to our products, we offer free shipping on all subscription orders. That's right, free shipping!
For international customers, shipping rates will be calculated at checkout and you can choose your preferred shipping method.
We strive to keep our shipping rates as low as possible, and we always aim to get your order to you as quickly as possible.
How do I update my payment information?
If you need to update your payment information for your subscription, simply log in to your account and navigate to your subscription dashboard.
From there, you can easily update your payment information and billing address. It's important to keep your payment information up to date to avoid any issues with your subscription order.
If you run into any issues or need further assistance, our customer support team is available to help you.
How do I know when my subscription is coming up for renewal?
We understand that keeping track of your subscription renewal date can be a hassle. That's why we take care of it for you!
When you sign up for a subscription, we'll send you email and SMS notifications prior to your renewal date, so you never miss a shipment.
These reminders will give you ample time to make any updates to your subscription or shipping information if necessary.
You can also log in to your subscription dashboard at any time to check your renewal date, change your delivery interval, or cancel your subscription.
We're committed to making the subscription process as easy and convenient as possible for you.
Can I skip a delivery if I don't need a product that month?
Of course! We understand that life can be unpredictable and you may not need your subscription product every month. That's why we've made it easy for you to skip a delivery if necessary.
Simply log into your subscription dashboard and select the option to skip the next delivery. If you ever change your mind, you can easily update your delivery schedule and frequency at any time.
We want to make sure our subscription service is as convenient and flexible as possible for you.